Shipping and Tracking
Due to increased order volume, additional health & safety protocols and delays beyond our control from our shipping partners, you may experience delays in receiving your order. We apologize for any inconvenience this may cause and thank you for your patience.
Day 1 - Order day (customer places an order)
Day 2 - Fulfillment day (order is being fulfilled in our warehouse)
Day 3 - Ship day (order is being shipped by courier)
- If order is placed on a Friday, order will be fulfilled on Monday
- If order is placed before and during holiday, order will be fulfilled on the next business day
Delivery rates and estimated delivery period (from ship date):
| Location | Cost |
Delivery Time |
| Metro Manila | Php 80 |
1-3 days |
| GMA | Php 100 |
1-7 days |
| Luzon, Visayas, Mindanao | Php 120 |
1-7 days |
My tracking number shows as delivered but I haven't received my order. What should I do?
If you see that the package was delivered but you haven't received it, be sure to check around your property, with your neighbours, or with any other members of your household. The package may have been left in a secure location if you weren't around at the time of delivery. If you still can't locate it, chat us and we'll gladly get to the bottom of it.
What courier do you use?
|
|
Ninjavan
|
Airspeed
|
|---|---|---|
|
Customer Orders
|
Selected domestic areas
|
|
|
Return to Sender
|
Metro Manila
|
Provincial
|
